TeknaLine Question & Answer
Answers to frequently asked questions about refrigerated display cases
Frequently
ASKED QUESTIONS
Product selection
1. How do I choose the most suitable collection?
Each Tekna collection is designed for a specific product: meat, cheese, pastry, gelato, wine, or cured meats. But if your project doesn’t fit a single category, we can create a custom display case tailored to your vision -we’ll help define every detail.
2. Can I customize each display case?
Absolutely. From dimensions to materials, lighting to accessories - our display cases are designed to harmonize with your space and reflect your brand identity.
3. Can you support me even if I have limited or complex space?
Yes. We design solutions for all environments, including those with architectural constraints or limited space.
Spare parts & support
1. Where can I find the serial number and details of my refrigerated display case?
At the top for 4-sided glass display cases and at the back for cabinets.
2. How can I order a spare part?
Select “spare parts” in the “area of interest” field of the form and include your display case’s model and serial number in the message field. We’ll provide everything you need as quickly as possible.
3. Do you offer after-sales support?
Yes. Our team is available for servicing, maintenance, or technical upgrades — even long after delivery.
4. Who can I contact for technical issues?
Fill out the form and select “technical support” in the “area of interest” field.
